Returns & Exchanges

At ShopStarTrek.com, we want you to be completely satisfied with your mission. If your gear doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.